Support at Home that puts you first

Stay in the comfort of your own home and continue living life your way. Our Support at Home services help you maintain independence with personalised care, delivered in the familiar surroundings you know and trust.

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All care. All heart.

At Chris Barnard Health, caring is not just what we do, it is who we are.

Support at Home is flexible, personalised care that helps you stay safe, comfortable and independent in your own home. Whether government or privately funded, it supports you with everyday tasks that may be becoming more difficult. If you’re aged 65 and over, you may be eligible for the Support at Home program. An assessment determines your funding and the type of care that suits your needs. With over 15 years of healthcare experience, we deliver care that feels personal never clinical. Supporting seniors, veterans and families across Victoria, we combine experience, scale and heart to help you live well at home.

Our Support at Home Services

Support at Home is flexible care that helps you stay safe, comfortable, and independent in your own home. It can be government funded or privately funded and supports you with everyday tasks you may be finding more difficult.

Step 1: Get assessed

Get assessed via My Aged Care

Step 2: Choose a Provider

Been assigned Support at Home funding? Now it’s time to Choose a Provider

Step 3: Personalised Plan

If you choose Chris Barnard Health, we will assign you a Care Partner who will develop a personalised care plan tailored to your needs.

"I love Chris Barnard Health because it takes the pressure off me."

Angela

Daughter of Current Clients

Support at Home Funding & Costs

Support at Home funding is provided by the Commonwealth Government to those eligible, to cover the costs of the services you need to help you live with confidence. The funding also pays for the administration and care management that we provide. The approximate funding amounts depend on the funding level you receive. Costs include package management, care management, and the cost of the services you choose. These costs are deducted from the funding you are allocated, and statements are provided monthly.

Package Management Cost: 

Package management is the administration in relation to your funding and includes things such as financial management and government reporting requirements.

Care Management Cost:

Care management is the evaluation and assessment, by our staff, of the care and services that will best help you maintain your quality of life.

It also covers setting up those services, monitoring and adjusting them, and coordinating service provision. Please be aware that all Home Care Packages still require a level of care management.

A Care Partner is a trained aged care professional who works alongside you to:

  • Coordinate and manage services across the three service types
  • Develop and monitor personalised care plans that reflect your goals, preferences, and reablement needs
  • Support wellness and independence, advocating for you and your aged related care needs
  • Guide budget use, helping you understand and optimise your quarterly funding allocation
  • Act as the primary point of contact for care-related decisions, referrals, and service adjustments

Service Coordinators are based in our central office and provide phone assistance to coordinate your care services during office hours.

An Income Tested Care Fee is a personal contribution some people pay toward their Home Care Package, based on how much income they earn. It’s not charged to everyone and is calculated by Services Australia.

 

Why families trust us

National Reach, Local Heart.

We’re big enough to deliver, small enough to care. We treat every client as an individual, providing personalised support, clear communication, and care built on genuine relationships.

We are humans that do things with a human touch.

How we communicate brings our values to life. Guided by empathy and our shared tone of voice, we ensure every interaction is respectful, personal, and genuine.

Experienced, accredited professionals

Our thorough recruitment, screening, and interview process should provide you with the confidence in knowing only experienced, high-quality staff will arrive at your front door step. They are ready to support you/your residents/loved ones with exceptional care.

Award Winning Service

Our unparalleled expertise in the healthcare sector has awarded us the Australian Achievers Award year after year.

FAQs

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